Labor Transformation
Seabury Group has built a strong track record and proven analytical tools helping clients make the most of the people they employ. Workforce effectiveness has a commanding impact on airlines’ bottom-line results. Staffing levels require detailed analysis to optimize between overstaffing (which results with poor performance and unnecessary costs) and understaffing/improper scheduling (which results in deteriorated service levels and customer satisfaction).
We bring our clients four key areas of expertise:
Workforce analytics
An airline needs precise, detailed models to understand the full implications of a change in labor practices. Seabury clients gain this insight through our costing and financial analysis process, which incorporates extensive industry data. Our team can model wide-ranging alterations, including wage rate changes, work rule scenarios (productivity agreements), healthcare plans and either defined-contribution or defined-benefit retirement plans.
Process efficiency
Complex organizations sometimes overcomplicate day-to-day processes, making them more costly and fragile than need to be. Seabury Group has extensive experience mapping current processes, enabling clients to simplify and improve operations. Seabury also clarifies new roles and responsibilities to ensure smooth operations and clear accountability
Manpower planning
How many technicians does an airline need on shift at 8:00 on Wednesday evenings? How many baggage handlers are required at 1:00 on Saturday mornings? Seabury has developed highly analytical techniques to model the answers to these questions and formulate solutions for any labor-intensive business area. For example, we’ve enabled clients to review the manpower planning of maintenance, catering, call centers and above-and below-the-wing airport support. Pioneering results include innovative shift structures that optimize manpower coverage, new standards that show which factors drive staffing levels and powerful change programs that have proven effective in environments involving collective bargaining agreements and other labor vehicles.
Optimized staffing levels
Even the best-run organizations accrue unnecessary staff. Seabury enables clients to identify areas where staff is not fully utilized and guides these groups in determining optimum staffing levels. Our team also has broad experience helping clients trim their workforce without operational disruptions.
