The Role of the First-Line Leader

Summary:	Learn the role that self-awareness and self-management play in developing leadership skills both upward and downward and aligning with the overall business environment.
Benefit:	When managers are clear on their role and able to effectively delegate work to others, the productivity of their staff is maximized.
Benefit:	Managers who understand how to effectively sell ideas to others can ensure alignment of staff with business goals and priorities.

Class Objectives

Describe the phases of change and their impact on the success of a first-line leader
Recognize the impact of trust and credibility on the ability to influence others, and identify factors that build and destroy this trust
Identify the multiple constituencies a first-line leader serves
Understand personal motivation needs and how they impact effectiveness as a first-line leader
Identify and use important interpersonal influence skills to effectively sell ideas to others in the organization (downwards and upwards)
Recognize the importance of seeking feedback on a continuous basis
Avoid common traps/pitfalls common to new leaders

Distinguish which work assignments to complete personally and which to delegate to others
Effectively delegate work to others by communicating performance expectations and constructing systems to monitor
Clearly communicate your leadership values and priorities
Implement tools and a process to gather feedback from multiple constituencies
Access additional resources available for self-development

*Assessment Instrument:*	Leadership Foundations Competencies Assessment Instrument Personal Inventory of Needs
*Course Length:*	1 Day (7 hours of content)