Creativity and Innovation

Will include tips for leveraging diversity

Summary: Gain an understanding of how creativity and innovation in the workplace improve business processes and fosters an environment that produces them.
Benefit: By developing knowledge and skills for fostering creativity and innovation, managers will be able to solicit from staff more creative ideas for problem solving, service enhancement leading to process improvement.

Class Objectives

  • Be familiar with basic methods of improving business processes
  • Understand the basics of process mapping and using it as a tool for process improvement
  • Be aware of unintentional management and supervisory practices that stifle creativity and innovation in the workplace
  • Practice the various means by which managers can motivate employees to be creative/innovative

Applied Skills

  • Foster creativity and innovation in the workplace
  • Use fun and humor as means to help bolster creativity/innovation at work
  • Experience the value of recreation as it applies to fostering creativity and innovation
  • Understand the value of the “work out” process as a means to help find time for being creative/innovative at work
Course Length: ½ Day (3 ½ - 4 hours of content)

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