Impact Staffing

Includes diversity considerations

Summary: Make effective selection and hiring decisions while assisting with recruitment and job applicant screening.
Benefit: Managers will see a decrease in costs due to turnover, retraining, lack of productivity and negative impact on customer service (which all can occur when the wrong person is hired for the job).

Class Objectives

  • Understand the importance of being clear on the essential requirements for a position
  • Recognize the importance of effective selection and hiring decisions
  • Ensure accomplishment of the two important purposes of a selection interview:
    • to help an employer accurately assess a candidate’s suitability for a position
    • to help a candidate accurately assess a position’s/company’s suitability for him/her
  • Be aware of what cannot be asked in an interview
  • Recognize the impact of social style on the interviewing process

Applied Skills

  • Know how to conduct effective and legal interviews even if not currently responsible for making hiring decisions
  • Construct performance-based interview questions that are related to the essential requirements of a position
  • Apply techniques for assessing candidates’ qualifications and experience necessary for the position (e.g., job-related testing)
  • Effectively help with recruitment and job applicant screening
  • Prepare information to share with job candidates to sell the position/company and manage expectations about the position/company

Employee Orientation and On the Job Training Course

Course Length: ½ Day (3 ½ - 4 hours of content)

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