Employee Performance Management and Coaching

Includes diversity considerations

Summary:	Coach, provide clear expectations, and construct SMARTER goals for employees.
Benefit:	As a result of increased knowledge and skills regarding employee performance management, managers will experience improved work output and job satisfaction from employees, leading to reduced turnover and greater productivity.

Provide clear performance expectations and construct SMARTER goals for employees to serve as the foundation for performance management
Understand the value of and know how to plan and conduct a formal coaching session with employees, especially those with continuing performance problems
Be more aware of critical factors that contribute to high performance and job satisfaction
Be reminded of where coaching fits into the basic performance management cycle
Adjust goals and the goal setting process to an employee's level of development

Analyze the causes of performance problems
Provide day-to-day performance feedback and coaching
Improve employee performance by providing and reinforcing constructive feedback
Practice constructive performance feedback that includes observations of performance
Implement ideas for creative, ways to provide rewards and recognition
Possess tools and techniques that identify what is rewarding and what is de-motivating to employees (obstacles to performance and satisfaction)
Conduct an effective formal performance review meeting
Discuss employees' ongoing training and career development needs

Course Length:

1 Day (7 hours of content)